Tuesday, September 17th

7:30 AM – 9:00 AM Pre-Conference Registration and Breakfast
9:00 AM – 12:00 PM Pre-Conference: 2 CFR Part 200 (UGG) and the WIOA – Steven Spillan
1:30 PM – 4:30 PM Pre-Conference: Building Resiliency – Rick Maher
5:00 PM – 7:30 PM Welcome Reception and Early Registration

Wednesday, September 18th

7:30 AM – 3:30 PM Exhibitor Hall
7:30 AM – 8:30 AM Breakfast with Exhibitors
7:30 AM – 5:00 PM Registration
8:30 AM – 10:00 AM Opening Keynote: Marcus Bullock & Secretary Tiffany Robinson (Opening Remarks)
10:15 AM Workshops
  • Presenting Effectively to Employers and/or Participants!- Mike Fazio
    What should I say? What should I share? What should I show? How should I conclude? All good questions when deciding how to engage with a participant or employer. We typically have but a few minutes to get someone’s attention. We have even less time to interest them in an opportunity to improve. I have a template that works. We should be prepared (like a stage actor) to deliver the right words, at the right time, in order to achieve a desired outcome. Stop “winging” it and learn to be scripted, without anyone ever knowing it. When you enjoy the power of control, the work seems easier and more attainable. It’s likely that you were never taught the exact words to say—every time! Take the guesswork out of work. Our everyday situations become much more manageable when we can accurately predict results. Remember, every action you take is designed to get a reaction, isn’t it? Join me at this workshop…I’ll show you how!
  • Industry Panel: Bioscience
    Christina Abiona, MA – Clinical Site Director, Victory Clinical Research Mina Izadjoo, PhD – Pres. & Chief Science Officer, Integrated Pharma Services Megan Emhoff – VP People Operations, Protenus Sharan VedBrat Phd – President, KamTek Ernesto Chanona – Manager, Business & Innovation Development Maryland Dept. of Commerce
  • A Monitoring Survival Guide – Greg Adams & John Donegan III
    Every grant-funded program can expect to be regularly monitored. This session will explore the monitoring process and steps programs can take to make the process as painless as possible. Key focus areas will include development of a culture that supports monitoring, tools and resources that make monitoring simpler, what to do before and during monitoring, how to follow up from monitoring, and how results can inform program activities. The session will address both program and fiscal monitoring, and will draw on the presenters’ extensive experience operating and monitoring grant programs.
  • Best Practices & High-Impact Community Engagement through Virtual Services – Kevin J. Kurdziel & Cathy Rychalsky
    How do you triple your impact? By leveraging technology! These innovative workforce executives from NJ and PA share their creative solutions in implementing virtual services, building partnerships, reaching various populations, such as public assistance and youth, and extending access throughout their community. From employers to libraries—everyone now knows what the WDB offers! Learn how to successfully market and implement virtual services to your community.
  • Bridging Recovery with Vocational Rehabilitation – Leo Yates, Jr
    In this dynamic and interactive workshop, the presenter will provide strategies for working with individuals who are in recovery and those who are actively drinking or using. Learn about best practices and hear testimonies from those who have worked toward collaboration between vocational rehabilitation and behavioral health.
  • Building Effective Partnerships through a Local Membership Network – Walter Simmons
    The Workforce Innovation and Opportunity Act (WIOA) of 2014 required system integration and more partnerships than previously seen under WIA. The required system integration and partnerships also left many new partners questioning why they were mandated to partner and not understanding the return on investment. The system changes came at a time when many local areas where seeing decreases in WIOA funding. This left local workforce areas with new mandates, many questions and less funding to manage and coordinate operation in their local area. This workshop will tell the story of how Prince George’s County did all of the above, increased partnerships and leveraged partner resources, through the creation of the Prince George’s County American Job Center Community Network (AJCCN). This workshop will explain how Prince George’s County transformed their local workforce system to create a Membership Network, and how that Membership Network increased local partners, fostered communication to increase partnerships, and leveraged resources to accommodate decreases in federal funding. This Membership Network led to Prince George’s County’s local AJC reaching full capacity and the workforce system expanding services to over 15 locations throughout Prince George’s County.
  • Teach it Quick & Make it Stick – Elisabeth Sanders-Park
    Upgrade your training skills! What you teach clients must come to life in their job search and one the job. Therefore, how you teach matters. Based on current brain science (and Sharon Bowman’s work), this interactive session gives you 4 simple steps and 6 powerful principles to create immediate and lasting learning EVERY time you train, teach, or coach others.
11:30 AM Workshops
  • Industry Panel: Education – Trends and solutions to fill industry needs: new programs, innovative responses to business needs; partnerships with workforce development
    Minah Woo – Associate Vice President, Continuing Education/Workforce Development, Howard Community College Patricia Meyer – President, MD Community College Association of Continuing Education and Training Brent Campbell – Military & Veteran Workforce Channel Manager, UMBC Training Centers Stephanie Discepolo – Career and Technical Education Resource Teacher, Howard County Public Schools Robert Limpert – Supervisor of CTE & Magnet Programs, Harford County Public Schools Francine Trout – Director Mid-Maryland Workforce Development Area, Howard County Office of Workforce Development
  • Beyond Bars – Life AFTER Prison – Greg Alexander
    Beyond Bars – Life AFTER Prison is designed to motivate, stimulate, and educate a population of society that struggles with reentry into the workforce. This workshop is designed specifically to provide an overall insight on assistance and services to individuals who have been released from jail or prison, or who are preparing to be released, and helps participants overcome challenges and/or barriers with employment related to being incarceration.
  • Building community partnerships to strengthen local hiring – Jennifer Stano & Kanika Feaster
    Learn about Towson University’s approach to community partnership and engagement with the Baltimore Integration Partnership (BIP) and Humanim, an organization whose mission is to support and empower individuals who face social or economic challenges, by building pathways to economic equity, opportunity, and independence. Humanim developed a workforce training program that prepares Baltimore City residents for administrative positions with Anchor Institutions. Through leveraging these relationships, Towson University increased diversity in hiring while networking with other local institutions and businesses. In addition, hiring barriers in Baltimore City were mitigated through customized hiring approaches, motivated human resources teams, and strong communication between partners. This session will walk through a case study at Towson University (TU), hearing from the key constituents involved in the process. TU through data analysis of applicant pools, found they were not attracting as many qualified diverse applicants from the community. As a result TU was introduced to Humanim by BIP as a means of connecting to local hiring programs. This presentation will also demonstrate the power of the community in reaching employer hiring goals and discuss the importance of forming relationships with institutions and other businesses.
  • Different Isn’t Deficient, Mentoring & Youth Culture in the Workforce Context – Sherida Morrison, MSOD & Sadiq Ali, MBA
    Employers must be able to speak the language of the youth while being able to provide a number of supports — beyond simply a steady paycheck — in order to set our young people up to thrive. In this thought provoking and engaging session/discussion, join us to learn about emerging trends in youth development and mentoring and how they’re shaping the future of workforce development. This session is led by two experts: one in mentoring and one in workforce development, who have a combined 30+ years in youth program design, mentoring, workforce and professional development. Our future is only as strong as our training and supports for young people!
  • Innovative Workforce Development Strategies During Low Unemployment – Adrienne Santiago
    During low unemployment, the public workforce system struggles to attract qualified candidates while employers feel they are not being supported by public workforce system because they are not providing the qualified candidates needed to fill in-demand positions. Where can we go to find qualified and skilled candidates for employment? While we still need to focus on providing resources to those with barriers to employment, preparing them to enter the workforce, we can also look at other innovative opportunities to connect, collaborate, and partner with other resource that may be able to attract these ready-to-work candidates. This workshop will provide strategies to draw out these quality candidates and demonstrate to employers that action is being taken to meet their needs as well.
  • Reducing Chutes and Ladders for Customers – Robert Gunter
    Examine Frederick County’s WIOA referral process and how our lessons learned can benefit your partners and customers. Learn about each step in developing a referral process including building consensus, project management, stakeholder communication, testing, implementation, analyzing outcomes and ongoing reevaluation and fine tuning efforts. We will also share our success stories of building inter-agency relationships through scenario-based and interactive training opportunities. Presenters will share the tools, forms and resources developed locally to facilitate warm customer hand-offs, referrals and exchange of information.
  • Understanding Trauma and How It Affects Who We Are! – Lisa Dunaway & Rebecca Benner
    Overview of trauma with focus placed on childhood trauma and how it affects who we are. This workshop will define the different types of trauma and the prevalence of traumatic events that occur in childhood; how childhood trauma can impact various aspects of a person’s life into and including adulthood. To create an understanding on how trauma affects the development and health of the person experiencing it. Attendees will be provided with strategies that can be integrated into workforce development programs and provider service delivery models. The strategies provided will emphasize the importance of utilizing a person centered approach while applying the concepts of Trauma Informed Care (TIC). Discussion will include the explanation of what TIC is, it’s benefits, and techniques that can be used to demonstrate its ideals. Another key feature to be addressed is Vicarious Trauma or Compassion Fatigue, which is something that service providers may experience. The workshop will include strategies for staff and leadership to use that can assist in combating the effects of this type of trauma.
12:45 PM – 2:00 PM Lunch with Exhibitor’s
2:15 PM Workshops
  • Industry Panel: Warehouse/Distribution/Logistics
    Ryan Barry – General Manager of Operations, MDOT Maryland Port Administration Brooks Royster – V.P., International Supply Chain Solutions Cheryl Stewart – Director of Organizational Development, Administration & Performance Management, Maryland Aviation Administration Joann Schoolfield – Lancaster Foods Daniel McDermott – Executive Director Upper Shore Workforce Investment Board
  • Baltimore City Local Hiring Initiatives – MacKenzie R. Garvin
    This presentation will provide information on the Baltimore City Local Hiring Law and various Local agreements and initiatives the city engages in on large scale economic development projects. It will outline the way the law is implemented and how stakeholders including jobseekers, providers, employers, agencies, and developers engage in a coordinated process to connect jobseekers to employment.
  • Bridging The Communication Gap: 3 Steps to Effectively Communicate With Anyone – Sandy Sponaugle
    The world is changing fast and the millennials are the faces of the future. And technology seems to be changing faster than we can keep up with it. Rather than fighting change, the key is to adapt to it — and learn how to work with these changes versus against them. In this talk, you’ll learn how to bridge communication across generations so that we’re working together with the future generations both in-house and in the marketplace. This talk includes tips for ALL generations to communicate more effectively.
  • How Trauma Impacts Employee Adjustment to the Workplace – Erica N. Reed, LCSW-C
    Why should Workforce Development Professionals learn about Trauma Informed Care? Current statistics indicate that 70% of adults have experienced a traumatic event at least once in their lives. This means that more than likely your current and next client will have a history of trauma. Trauma can include a history of abuse, incarceration, substance abuse, homelessness and domestic violence. Your clients may have also experienced medical challenges, natural disasters, and mental health challenges which are also types of trauma. To best understand and serve the needs of the workforce employee, professionals must understand the impact of trauma on how the job seeker perceives information, makes decisions, behaves in new environments, relates to others and feels about themselves and their abilities. Becoming a trauma-informed care workforce development professional will help you to effectively work with trauma survivors; develop realistic employment goals, avoid the re-traumatization of with the person you’re working to help, and prevent your own burnout.
  • More Young Adults WILL Successfully Complete Your Program – Raymond Bell
    During this interactive workshop, the founder of Washington, DC’s renowned H.O.P.E. Project IT training program will show you how to engage and connect with young adults in ways that encourage them to enroll in your training program, and successfully cross the finish line. From social media and online platforms, to reception personnel and cultural competence, Bell will share how to create or update your program in ways that speak directly to the young adults you wish to serve. H.O.P.E. Project graduates considered members of WIOA Target Populations will join Bell to share their experiences of what works, and what doesn’t.
  • The Missing Piece to the Coaching Puzzle – Bruce Wahlgren
    What good are great résumés in the hands of depressed and fearful job seekers? What good is career coaching if anxiety and a lack of self-confidence sabotage the job seeking process? What good is it to chase a dream when dream chasers don’t know how to constructively manage adversity, setbacks, and disappointment along the way? When people lose their jobs (their identity), are saddled with bosses from hell, or are underpaid, overworked or underappreciated… they become overwhelmed, and anxiety and fear begin to take center stage in the theater of their minds. Every day becomes a struggle to survive emotionally. We often see the symptoms as not showing up for appointments, lack of follow-through, or just disappearing from our programs. However, when we understand what’s behind this seemingly puzzling behavior, we lose our frustration, see the lack of action as the symptom of something deeper, and can help them move forward. In this highly interactive session, you’ll learn how to empower your clients to manage their emotions and fears in the wake of any career/ life challenge, so they can defeat fear and negativity on their own.
  • Why Equity Matters in the Workforce System – Angel St. Jean, Clair Minson & Sara Muempfer
    Attend this workshop to:
    • Understand why racial and ethnic equity and inclusion matters within workforce development systems
    • Hear from three diverse City leaders about why they have made a strong commitment to racial equity within the workforce development system
    • Learn how Baltimore City is practically approaching equity through multiple strategies such as community conversations, data analysis and disaggregation of data, learning communities, messaging, strategic partnerships, community job hubs, equity driven RFPs, etc.
    • Learn how to use a racial equity tool, “Ten Essential Questions for Workforce Development” within your organization
  • Developing Sector Partnerships and Programs aka Industry Bridge Programs – Claudia Marin
3:30 PM Workshops
  • Industry Panel: Business Engagement Forum
    Solutions and Best Practices – This is an interactive session engaging participants in a 30 ideas in 30 minutes format Pam Klahr – Organizational Consulting
  • American Job Center Customer Flow through Value Stream Mapping – Roe Falcone
  • Dissecting & Implementing WIOA’s One-Stop Operator – Walter Simmons
    The Workforce Innovation and Opportunity Act (WIOA) of 2014 brought about many changes to local workforce development areas across the Country. One of the greatest changes was the requirement of an American Job Center (AJC)/One-Stop Operator. Unfunded, lacking clear guidance and clear pathways for success, the addition of a required One-Stop Operator has led to confusion, inefficiencies, multiple RFP’s and more confusion in local workforce development areas. Prince George’s County was no different, but we found out the secret of a successful WIOA One-Stop Operator…finding out what worked best for the Prince George’s County Local Workforce Development Area. Through trial and error, Prince George’s County has been able to diagnose the mandate, implement multiple One-Stop Operator models, meet WIOA requirements, and eventually develop a One-Stop Operator model that benefited local partners and job seekers. This workshop will provide attendees with local lessons learned, a translation of the WIOA One-Stop Operator regulations, and best practices in developing, procuring and being a One-Stop Operator. Listen to local workforce professionals and their perspectives on the One-Stop Operator.
  • Green Work for a Green Future – Lori Lilly
    In a unique and innovative partnership with Howard County Government, the non-profit Howard EcoWorks is empowering young adults and under-served populations to enter environmental careers. The employee cycle from recruitment, training, hands-on applications and employer placements with industry partners highlight the potential for both workforce development and environmental restoration outcomes. A workforce pipeline from the local detention center to sustainable landscaping jobs has been in development and will be expanding in fall, 2019.
  • Maximizing Success for WIOA Youth – Laura Finazzo, Kevin Armstrong & Verginia Butoi Varga
    Exploration of DEWD and CCBC’s Out of School Youth Program, called LEAP (Learn, Earn, Achieve, Progress), which aligns college programming with WIOA’s 14 youth elements. Programming drives students to technical training, national certifications, measurable skills gains, as well as strong completion and employment rates through a cohort model.
  • The Employee of Choice_ Workplace Success Coaching – Tameika Scott
    This workshop introduces two concepts: The “Employee of Choice” and the soft skills this individual ideally possesses; and the concept of “Workplace Success Coaching,” an innovative, yet simple method of coaching employees (clients) through workplace issues with a focus on employment retention. Based on the GROW coaching model, Workplace Success Coaching helps individuals navigate through employment related issues by participating in the resolution of their own workplace problems. The focus of this session is ensuring that clients are equipped with the workplace interaction skills necessary to retain employment, which includes this type of problem resolution.
  • Amy Petkovsek- Leveraging Legal Partnerships, Mariel Shutinya and Carolyn Mills
    Come to understand why embedding civil legal aid attorneys in workforce development centers increases outcomes for clients. Session topics will include funding sources, identifying level of demand, general logistics, partnering opportunities, and different levels of service. Lawyers and workforce development is the perfect pairing!
5:00 PM – 6:30 PM State Leader’s Reception (invite-only)
6:00 PM – 8:30 PM Networking Reception (open to all)

Thursday, September 19th

7:30 AM – 3:30 PM Exhibitor Hall
7:30 AM – 5:00 PM Registration
8:30 AM – 10:00 AM Breakfast Keynote and Awards Ceremony: Ron Painter
10:15 AM Workshops
  • Industry Panel: Gaming/Casino
    Nancy Myshko – Vice President of Human Resources, Maryland Live Donna Hogan – VP Human Resources -Horseshoe Casino Theresa Cinalli – Manager of Talent Acquisition & Development, MGM National Harbor Matthew Heiskell – General Manager, Hollywood Casino Becca Webster – Workforce Director Lower Shore Workforce Alliance
  • A Vital Partnership – Maryland’s Workforce Legal Services Program – Karen Lash, Amy Petkovsek & Deb Seltzer
    There is no question that skills training is essential for success in today’s workforce. Despite the best training and workforce development programs, however, many trainees find themselves facing serious impediments to securing and retaining employment, such as the need for expungement of criminal records, credit repair, help with driver’s license suspensions, and a variety of issues related to housing, family, and other legal matters. For the past several years the Maryland Legal Services Corporation, the state’s primary funder of civil legal services, has embedded lawyers in job training programs and Workforce Development Centers in certain Maryland jurisdictions to address these legal needs and remove barriers to employment. This Workshop will explore the importance of the partnership between legal services providers and workforce development programs, and showcase how these programs operate and enhance opportunities for success.
  • Are You Boring Your Workshop Participants? – Bruce Wahlgren
    We talk too much. As instructors and workshop facilitators, we bore our learners to death. We don’t mean to. We truly think that we are doing the opposite. But the fact remains: As long as learners are passively sitting and listening to us talk, they are not learning much. As workshop facilitators and presenters, we need to step aside and allow learners to learn. Real learning takes place when we stop talking and our learners start talking. Discover how to make your classes and/or workshops more interesting, engaging, and memorable. Based on Sharon Bowman’s book, Training from the BACK of the Room.
  • Becoming A Person of Influence – Kevin Wayne Johnson
    Everyone influences others. You do not have to be in a high-profile occupation to be an influencer; whenever your life connects with another person, you exert influence. Everything you do – at home, at work, at play – has an impact on the lives around you. No matter what your goals are in life, you can achieve them faster, you can be more effective and the contribution you make can be longer lasting if you learn to develop your influence.
  • Building A Talent Pipeline that Starts with Your Local School System – Dr. Jean-Paul Cadet, Lateefah Durant. Amy Rock & Tara Gates Anderson
    Prince George’s County Public Schools (PGCPS) is the only school district in Maryland that is a Registered Apprenticeship Provider providing both related instruction and on-the-job training. PGCPS continues to build talent pipeline structures that support industry needs and provide employment opportunities for students. This workshop will provide participants with strategies to engage local school systems, particularly Career and Technical Education departments, as a part of their talent pipeline strategy.
  • Multi-Generation Family Development Plan-A Focus on Family Success – Dr. Christine Murrin & Roe Falcone
    This Multi-Generation (Multi-Gen) model demonstrates how targeting low-income children and parents from the same family can help interrupt the cycle of poverty. This approach focuses on addressing the social and educational needs of both children and their parents, with the goal of creating new career opportunities and better financial outcomes for families. In the context of a research and outcome proven model, the workshop presenters take attendees on the journey of this Multi-Gen program’s success with some of the most difficult to serve populations, such as individuals with mental health/substance abuse issues, trauma-involved individuals and the re-entry population. Workshop attendees receive an overview of the Multi-Gen program’s creation, delivery and evaluation focusing on the outcomes of the program, such as increased confidence and reduced stress among adults and children and greater interest in socialization for families participating in this program model.
11:30 AM Workshops
  • Industry Panel: Business Services Panel
    Lauren Coleman – Talent Management Coordinator, Baltimore County Office of Economic and Workforce Development Terri Kearney – Business Services Representative, Susquehanna Workforce Network, Inc Latrice Lewis – Business and Career Consultant Frederick County Workforce Services Rosemary Woren – Sr. Program Development Specialist, Mayor’s Office of Employment Development Michelle Day – MA,CWDP Director Workforce Services, Frederick County Government
  • Badging: A Virtual Solution with Real-Life Impact – Mark Rivera
    Employers are looking for candidates with the right credentials and the ability to apply them (Bradley et al., 2017). In response, Byte Back and Academy of Hope teamed up with Education Design Lab to address soft skills gaps that can prevent graduates from successfully entering into the tech workforce. Part of our solution is a virtual badging system designed by Education Design Lab, which helps users develop and hone skills. Badge coursework is flexible: lessons can be administered online, as a mixed learning experience, or entirely in the classroom. Plus, badging is fun, with elements of gamification that motivate learners. More importantly, badges can be posted on LinkedIn and job search sites to showcase students’ abilities and credentials to employers. To select badges, Academy of Hope and Byte Back strategically matched skills with the fast-paced nature of jobs our graduates enter. We mined Burning Glass reports to identify soft skills needed for target careers, solicited feedback from employer partners on workforce needs, and surveyed students about their perceived strengths and weaknesses. This workshop will focus on the process we underwent to select badges and integrate them with current programs, and we’ll explore the impact.
  • Introducing MD Performs – From Data to Decisions – Ken Ryan
    Maryland recently became the 10th state to implement a comprehensive Business Intelligence (BI) application for workforce policymakers at the state and local levels. MD Performs is a web-based application which provides state and local end users with participant-level data on WIOA Title I, Title III and TAA. Users can easily track characteristics, activities and outcomes at the WDB, Career Center, Youth Provider, and Eligible Training Provider levels. The workshop will demonstrate how MD Performs can be used to shape policies, priorities and training investments.
  • Blended Learning for Job Seekers with Barriers to Employment – Shelly Brown, Walter Simmons, Sandy Mead & Erin Inman
    Are you looking for a solution to increase your participants’ program completion, credentialing and employment outcomes? Would you like to offer additional career training options without having an instructor on hand? Learn how Frederick County, Prince George County and Lower Shore Workforce Alliance are working with local partners to facilitate a hybrid blended training program for high demand career opportunities.
  • Emerging Markets – Cannabis, Hemp and So Much More – Jeff Trice
    Do you have emerging market industries in your backyard? Are you engaging with them? Explore how emerging markets will impact the workforce of the future. Innovative new businesses are emerging every day, and workforce organizations will have to adapt to help them acquire and retain a robust workforce. Find out how to identify emerging market industries, learn about their needs, and engage them in a positive, productive way. Discover ways you can explore expanding job opportunities around these new markets and develop innovative solutions for diverse populations.
  • Pathways to Resolution – Carl Edgecombe & Dr. Marcal Graham
    Workforce development is the commingling of talented professionals with knowledge of a plethora of resources. Equipped to educate and guide, practitioners apply their expertise enabling customers to overcome some of life’s challenges, sociocultural habits and professional setbacks. They evaluate, enrich and empower their clienteles’ employment success. Constant changes in the social services climate challenge the creativity of dedicated Human Services professionals in-order-to meet the demands of co-workers and customers alike…often a daunting undertaking. Attendees will be asked to share and discuss workplace practices including: Activities, Operations Processes, Events, Personnel Matters among other pertinent topics experienced in their work environment that have benefitted customers and staff. The primary objective of this gathering is to unveil outcomes. Because we serve different agencies and institutions the success of our services and programs is reliant on being able to learn from each other. This session opens the door for networking and collaboration because, while our workplaces share similar expectations, strategies and approaches to finding resolutions to encounters or circumstances are not always available. This learning environment will be 100% interactive. After hearing from colleagues, attendees may make connections that will enable them to continue the conversation beyond RTB 2019.
  • Ken Lemberg: Benchmarking Our Success – Assistant Secretary James Rzepkowski, Lauren Gilwee and Doug Weimer
    This workshop will provide an overview of the Benchmarks of Success for Maryland’s Workforce System initiative and how local workforce development staff might further engage in the collective effort as we seek to further collaborative endeavors relating to five strategic goals toward Workforce Innovation and Opportunity Act (WIOA) implementation statewide across different agencies/organizations. A high-level initial overview will be provided by the Maryland Department of Labor Assistant Secretary (anticipated), in conjunction with leads from several of the Benchmarks committees (including Policy, Data and Dashboard, and Communications), sharing progress at this point in time. The audience will have an opportunity to engage in dialogue with state administrators and each other regarding opportunities, best practices, and challenges/gaps in implementing the objectives of WIOA and the Benchmarks.
12:45 PM – 2:00 PM Lunch Keynote: Gary Schoeniger
2:15 PM Workshops
  • Industry Panel: Critical Partners
    Larry Twele – CEO, Howard County Economic Development Authority Christopher D. Maclarion – Director, Apprenticeship & Training Program, MD Dept. of Labor Kelly Schulz – Secretary, MD Dept. of Commerce (Bruce) Christine Ross – Pres. & CEO, MD Chamber Bruce England – Executive Director Susquehanna Workforce Network, Inc.
  • Developing Sector Partnerships and Programs aka Industry Bridge Programs – Walter Simmons & Skylar Wyche
    This workshop is based on Employ Prince George’s, a WIOA Title I provider and EARN grant recipient, efforts to develop, fund and launch Sector Programs over the past two years. Employ Prince George’s Sector Programs are branded as Industry Bridge Programs in Prince George’s County. Industry Bridge Programs are comprehensive workforce programs that align Workforce Services, Adult Education, and Occupational Skills Training to meet the workforce needs of specific In-Demand Industries in Prince George’s County and the DC Metropolitan Area. Over the past two years Employ Prince George’s has built 5 Industry Bridge Programs, secured over $1,000,000 in funding, and served hundreds of participants. During this workshop attendees will learn the steps and best practices in building sector partnerships and programs, followed by the steps and best practices to launch and operate sector programs. Attendees will also learn best practices when attempting to secure funding for their sector programs. All of the content of the workshop is based on the three years of Employ Prince George’s leadership building their sector programs and two years of operating sector programs. Presenters will share all of the lessons learned and help attendees build and develop sector programs in their local workforce area.
  • Organizstasis: How Human Body Systems Can Inform and Engage the Workforce – Robin Ewers
    “Yeah, my work tried to engage us one time,” stated a diesel mechanic employed by a large construction equipment company. “They brought us into a room during lunch, fed us pizza, then turned down the lights so we could watch a video. We didn’t learn anything, but we sure got a good nap!” Unfortunately, this real example is an all too familiar failed attempt at employee engagement. Executives use terms such as ‘leadership’, ‘culture’, ‘resilience’, ‘communication’, and ‘team-work’ when engaging employees in promoting an organization’s ‘mission and vision’. However, when ineffectively used, these ‘buzzwords’ can be perceived by non-executive workers as ‘corporate fluffy stuff’ with no substantive meaning. When this happens, risk of workers disengaging from the organizational systemic whole develops, which then presents the possibility of other enterprise risk to develop. How can organizations bridge this language gap to engage employees? Because everyone can relate to the human body, a homeostatic model using biological systems such as the nervous (Leadership), endocrine (Culture), immune (Resilience), circulatory (Communication), and muscular/skeletal (Team-Work) systems can provide a platform for leadership to inform and engage workers to achieve the goals of the business (Mission/ Vision), and ultimately their own goals; a model called Organizstasis.
  • Soft Skills Training for Emerging Leaders – Erica N. Reed, LCSW-C
    “Soft skills” is the new hot topic, but it’s not really new. The use of soft skills, or Emotional Intelligence, by leaders has been well researched and demonstrated to improve employee engagement, increase productivity and reduce workplace stress. Given the changing environment of the workplace, soft skills are essential for all emerging leaders. The “New C-Suite” addresses the soft skills of coaching, collaboration, and communication. With an eye to gaining buy in from well established employees, as well as increased commitment from newly hired employees, new leaders must integrate these strategies in their day to day interactions with employees, community resources, and management. This workshop will address the essential strategies of “The New C-Suite” with engaging discussions, actionable strategies, and empirically tested information which has proven its effectiveness in all industries. Use these strategies in your role as a leader and avoid your own burnout and frustration. You can also teach these soft skills to new employees to increase resilience and success in the workplace.
  • Using Your Voice To Lead, Influence & Motivate – Robert Kennedy III
    Many emerging leaders and experienced leaders are taught how to be organized. They are taught project management skills and how to create task lists. But there is one critical, powerful tool, available to every leader that few are taught to master…THE VOICE. Because communication and presentation are frequently used tools, it is essential for leaders to understand how they can communicate in a way that unites and motivates. They need to understand how physical, verbal and vocal mechanics connect and create trust. This workshop explores the VOICE of a LEADER!
  • Paul Champion – Modern Apprenticeships and the 4th Industrial Revolution
    The economy is experiencing a golden age, with record expansion, record low unemployment. But the 4th Industrial Revolution is hampered by an urgent need for skilled labor. The DOL estimates millions of vacancies exist in the job market today. Business leaders tell us, “We simply can’t find enough people who can do the job.” The reasons are partly structural, partly locational, and partly cyclical. But the main reason is a lack of skills. 75% of employers report skills shortages with 92% reporting the shortage having a negative impact on their business. In 2008 we went through a painful financial global downturn, and with the methods traditionally used to grow workplace talent failing to keep pace with employers’ dynamic needs, we will soon face a painful global skills downturn. We have too many Americans underemployed or sitting on the sidelines. We need to ask ourselves these key questions: • How do we keep up the momentum? • How do we ensure that employers have the skilled labor they need to keep pace with the changing nature of work? • How will the next generation of career pathways unfold so workers are prepared to meet employers’ needs? It’s time for America to reboot its approach to growing talent. It’s time for an approach that is high quality, business relevant, and practical. The key to America’s economic success in the years to come will be a workforce that is agile and forever evolving. Its time for an “Apprenticeship Revolution”
  • Milena Kornyl – Labor Market Information
    Use the Maryland Workforce Exchange (MWE) and other resources to research LMI to find career path and to come up with best solutions for serving businesses and job seekers. Use LMI to find the top occupations and industries in a given area. Learn to locate real-time job postings for the top occupations and industries. Examples of analysis conducted by Local Areas and strategies for using it will also be presented.
3:30 PM Workshops
  • 0 to $60k: Transform income potential with partner-focused apprenticeships – Beth St. Clair & John Casella
    The Urban Technology Project (UTP) manages the longest-running IT apprenticeship in the US. Across its 17-year history, UTP has helped roughly 600 out-of-school youth build their tech skills, earn industry-recognized tech certifications, perform relevant hands-on experience, and access high-growth jobs that pay up to $60,000 a year. So, what’s the secret to UTP’s long-standing success? A one-of-a-kind, partner-focused program model that has been cultivated and elevated over the past two decades. By leveraging collaborative partnerships with institutional employers, WIOA-funded organizations, training providers, workforce boards, the technology community, workforce consultants, and federal, state, and local funders, UTP transforms more than 60 young adults each year – many from underserved Philadelphia neighborhoods – into highly qualified and motivated IT support professionals, who earn and learn on-the-job within a major institutional employer, the Philadelphia School District. Workshop attendees will learn best practices that better guide the development of new pre-apprenticeships and registered apprenticeships (or improvement of existing ones) in their region through UTPs unique and partner-focused model. JobWorks, UTP’s thought partner and training provider, will speak to the customized and industry-aligned training component of the model.
  • A Community-Based Intensive Incubator for Older Long-Term Unemployed Workers – Janet Glover-Kerkvliet, NCC, LCPC, GCDF, HNCP
    The transition from unemployment to employment and/or from school to employment can be stressful, frustrating, and fraught with failure. Career paths are no longer straightforward or predictable. Job losses continues to happen at any time to workers at all levels due to national and local economic trends. Research demonstrates that participation in job clubs can influence a person’s odds of obtaining gainful work, provide access to larger networks, and help workers to navigate challenging situations—all of which increase the likelihood that employment is maintained. We propose to assist people in finding gainful employment and/or discovering and developing multiple streams of income in a 12-week intensive incubator program called TEAMWORKS. The program curriculum has three sections that will help participants to Re-Charge, Re-Design, and Re-Build their life and career pathways. During the program, we will focus on the larger picture of social and economic issues via incorporating the concepts of critical consciousness, accountability and self-empowerment. Group members will compose their autobiographies and family/work/school/culture trees. These tasks will be done by members individually with a coach and presented to the group. Participants will be coached in addressing issues of social location, generational membership, and distributive justice. The incubator program also will offer service oriented opportunities and ancillary support groups Effectiveness of the program will be measured via pre- and post-program surveys, inventories, and interviews.
  • Industry Specific Boot Camps – Roe Falcone
    Over the past 3 years, EDSI has developed and delivered various industry-specific career training boot camps in high growth industries for both youth and adults. Designed in partnership with employers around high-priority occupations, the boot camps offer a practical way for employers to make the shift from being primarily talent consumers, to talent producers. By partnering directly with employers to develop the curriculum, learners are able to absorb highly practical and effective career training which is excellent at preparing them for real-world employability. Examples of industries which have been highlighted include manufacturing, customer service, healthcare, construction and transit. In the event conference attendees may be interested in learning about boot camps specific to their local industries, we are able to adjust the presentation to include more information on those industries.
  • Making it Count. Understanding WIOA Performance – Lynda Weber
    To provide a better understanding of WIOA Performance Indicators. Including the schedule for when the measures occur, there definitions and what is being measured. Also the presentation will discuss the WIOA’s definition of reporting specifications; such as participant and exiter.
  • Monitoring Without Tears – Karen Hamilton & Kim Justus
    This workshop will discuss a process to improve monitoring results. The Workshop will cover: A. File Organization – having uniform files across all case managers makes things streamlined for everyone. B. Peer – to Peer File Review 1. Offers confidence that eligibility criteria are met 2. Offers a learning experience for case managers to understand what other case managers are doing and how they are doing it 3. Allows performance benchmarks to be verified at intervals during participation and gives an opportunity to correct data entry errors 4. Develops a sense of camaraderie amongst case managers – THIS IS NOT A PUNITIVE EXERCISE. C. Relationship with Monitor – begin to develop an open relationship with your monitor so that you can use them as a mentor / sounding board before monitoring rather than a cop at monitoring.
  • Amy Petkovsek – Uncovering the Mystery Behind the Expungement Process, Kimberly Connaughton and Barret Claunch
    Many workforce development professionals know that a criminal record is often a major barrier to successful and meaningful employment. Come to hear from legal professionals the mystery behind the expungement laws: what they mean, how they look in practice, and how workforce development professionals can take steps to inform clients of their rights.